At Lookuperu, your satisfaction is our priority. If you are not completely happy with your purchase, we gladly accept returns under the following conditions:

1. Eligibility
Returns must be requested within 30 days of delivery.

Items must be unused, unworn, unwashed, and in original packaging with tags attached.

2. Return Process
Email us at [email protected] with your order number and reason for return.

Our team will provide a return authorization and instructions.

Ship the item(s) back to us. Customers are responsible for return shipping costs unless the item was received damaged or incorrect.

3. Refunds
Once we receive your return, it will be inspected.

Approved refunds will be issued to your original payment method within 7–10 business days.

Shipping fees are non-refundable.

4. Exchanges
We do not process direct exchanges. Please return your item and place a new order if you’d like a different size or style.

5. Damaged or Incorrect Items
If your order arrives defective or incorrect, please contact us immediately at [email protected]. We will cover return shipping and provide a replacement or full refund.

6. Contact Us
Lookuperu
📧 Email: [email protected]
📞 Phone: +1 (332) 555-7490
📍 Address: 350 Fifth Avenue, 59th Floor, New York, NY 10118, United States